Marketplace trust
Authenticity and trust questions stay grounded in what the public route can actually support.
Public route
FAQ
The FAQ collects core buyer questions and supports the public flow before the content expands further.
FAQ is already present in the IA, while the answers can expand only after the operational details are verified.
Ordering and logistics
Operational expectations explain stages, pricing shape, and delivery boundaries before a request is sent.
Support boundary
The FAQ answers what it can, then hands the reader to a confirmed route instead of improvising contact promises.